Returns & Refunds


RETURNS ARE ACCEPTED UP TO 14 DAYS FROM PRODUCT RECEIPT.

Sorry, we do NOT accept returns for products shipped to Canada or products that have already been opened.


Please contact us prior to sending any returns, to obtain return instructions.

 

Regular Returns:

If you are not satisfied with your purchase, we accept returns within 14 days from the day you received it. Items must be unopened and in good condition.

$9.99 Restocking Fees & Shipping Charges will be deducted from Order Amount

The products must be shipped back to us in original condition, at your expense. For orders with complimentary shipping, actual shipping costs will be deducted alongwith restocking fees. Upon receipt of return, we will refund the product cost minus $9.99 restocking fee and, minus applicable shipping charge back to the source of your original payment.

Refund = Order Amount - $9.99 - Shipping Charges

 

Damaged Items:

We're sorry to hear that your order arrived damaged. Please give us a call at 800.582.6617 as soon as you receive damaged items so we can assess the issue and begin a resolution. Many of our orders are insured for your protection, so you will be required to submit photos and documentation if a claim is filed. For this reason, please do not throw away damaged items or their packaging until you reach out to us.

Your order will be ready within 3-5 business days. However, our shipping partners (FedEx, UPS, USPS) may have service delays that could impact delivery time.

We appreciate your patience and thank you for your support.  

Your order will be ready within 3-5 business days. However, our shipping partners (FedEx, UPS, USPS) may have service delays that could impact delivery time.

We appreciate your patience and thank you for your support.  

Your order will be ready within 3-5 business days. However, our shipping partners (FedEx, UPS, USPS) may have service delays that could impact delivery time.

We appreciate your patience and thank you for your support.  

All third party trademarks (including logos, names, etc.) remain property of their respective owners. Enjoy Better Coffee's use of these trademarks does not imply any endoresment or affiliation with the holder. Any references by Enjoy Better Coffee is to identify corresponding third party goods and/or services and shall be considered nominative fair use under trademark law. 

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